Privacy Policy

Redwood Roots Family ("Redwood Roots," "we," "us," or "our") respects the privacy of our users ("you" or "your"). This Privacy Policy describes the types of information we collect from and about you when you visit our website, and how we use and share that information.

Information we collect

• Information you provide directly: your name, email address, phone number, and other information you choose to provide when you contact us, subscribe to a list, or register as a partner.
• Information collected automatically: when you visit the website we may collect certain information through cookies and similar technologies, such as your IP address, browser type, device information, and pages visited.

How we use your information

• To operate and improve the website;
• To process your requests and inquiries;
• To send you marketing communications (if you consent);
• To analyze trends and user behavior;
• To comply with the law, including California cannabis regulations.

Sharing your information

We may share your information with third-party service providers who help us operate the website and provide services to you — including our email providers (Flodesk, Mailchimp) and form provider (Jotform). These providers are contractually obligated to keep your information confidential and use it only to provide services on our behalf. We will not share your information with any third party for marketing purposes without your consent.

Your choices

You can opt out of marketing communications by following the unsubscribe instructions in those communications. California residents may have additional rights under the CCPA/CPRA — contact us to exercise them.

Data retention

We retain your information as long as necessary to fulfill the purposes described here, unless a longer retention period is required or permitted by law.

Age policy

This website is not directed to anyone under the age of 21. We do not knowingly collect information from anyone under 21.

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

Changes to this policy

We may update this Privacy Policy from time to time and will post any changes on this page.

Contact us

Questions about this Privacy Policy: retail@redwoodrootsfamily.com.